Secure
Digital accessibility
A site usable with a keyboard, with a screen reader, and with readable contrast.
Accessibility is mandatory for public bodies and for companies above a certain turnover, and it is progressively becoming so for consumer services. But the regulatory argument is not the strongest one: a site that cannot be used with a keyboard, or whose contrast is too weak, turns away customers who will never write to complain about it. We measured this on a clinic pre-admission form, completed by patients in their seventies or by their children on their behalf: there, an error signalled by a red outline alone means a file that never arrives. The good news is that most of it comes down to a small number of points, nearly always the same ones.
The method
How we work
- 01
We go through the site without a mouse
Keyboard only, then with a screen reader. It is the fastest and most revealing test: many sites become unusable at the menu or the login dialog.
- 02
We measure contrast and sizing
Contrast ratio of every text against its background, minimum size, behaviour at 200% zoom. Light grey on white is the most widespread defect, and it always comes from the design.
- 03
We rework structure and forms
Proper heading hierarchy, described images, correctly labelled fields, errors announced by more than a colour. The form is where inaccessibility directly costs a sale.
- 04
We fix and we declare
Remediation, then an accessibility statement published on the site, with the conformity level reached and the non-conformities owned.
What you get
Deliverables
- check_circleThe audit report, criterion by criterion, with the page and element at fault
- check_circleThe fixes applied to the site
- check_circleThe accessibility statement, published and dated
- check_circleThe points left non-conformant, with their justification and deadline
Frequently asked questions
- Does the obligation apply to me?
- Public bodies are covered unconditionally. Private companies become covered above a turnover threshold, and the range of services concerned is widening. We check your situation before selling you anything — and if you are not covered, we will say so.
- Is full conformity realistic?
- Rarely at 100%, and that is not what is asked. What is asked is to reach a high level and to declare honestly what is not. A sincere statement protects you better than a claimed but false conformity.
- Have you run an accessibility engagement before?
- Our reference is the patient pre-admission form of a group of clinics: fields tied to their labels, errors announced through a live region and not by colour alone, cursor placed on the first missing field. It is not declarative, it is in the code. What we have not yet done is publish a formal accessibility statement for a client, with its conformity level criterion by criterion: that is exactly what this service opens up.
Let's talk about your project
Thirty minutes is enough to tell whether we are the right fit. We reply within 48 hours, and we say no when it is not for us.


